Terms of Service

Effective date: October 19, 2026

This English version is a translation provided for convenience. If there is any inconsistency between this translation and the Korean version, the Korean version prevails.

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities of Nexora (the "Operator") and users, and other necessary matters, in connection with the use of the Ollarai service (the "Service") provided by the Operator.

Article 2 (Definitions)

  1. "Service" means an AI-based financial data research service that converts questions entered in natural language into queries (SQL) against corporate disclosure and financial data and provides the query results in table form.
  2. "User" means any member or non-member who uses the Service under these Terms.
  3. "Member" means a person who has agreed to these Terms, created an account with an email address, and uses the Service.
  4. "Account" means the combination of email address and password registered by a member for identification and use of the Service.
  5. "Output" means all information the Service provides in response to a user's question, including SQL, query results, and notices.
  6. "Beta Service" means a service provided to a limited number of users before the official launch to validate features and quality.

Article 3 (Posting and Amendment of Terms)

  1. The Operator posts these Terms, together with its trade name, representative's name, business address, business registration number, and contact information, in the Service so that users can easily find them.
    • Trade name: Nexora
    • Representative: Taeho Jeon
    • Business address: 26 Gwandae-gil, Room 203, Gangneung-si, Gangwon State, Republic of Korea
    • Business registration number: 226-23-07642
    • Email: contact@ollarai.com
  2. The Operator may amend these Terms to the extent that doing so does not violate applicable laws, including the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Act on the Consumer Protection in Electronic Commerce.
  3. When amending these Terms, the Operator announces the effective date and reasons in the Service, together with the current Terms, from 7 days before the effective date until the day before. For changes unfavorable to users, the Operator announces them from 30 days before the effective date and notifies members individually by email.
  4. If the Operator clearly states in the announcement or notice under paragraph 3 that members who do not object by the effective date will be deemed to have agreed, and a member does not expressly object, the member is deemed to have agreed to the amended Terms.
  5. If a member does not agree to the amended Terms, the Operator cannot apply them to that member, and the member may terminate the service agreement.

Article 4 (Matters Not Covered)

Matters not set out in these Terms and the interpretation of these Terms are governed by applicable laws or commercial practice.

Article 5 (Formation of the Service Agreement)

  1. The service agreement is formed when a person who wishes to use the Service agrees to these Terms and the Privacy Policy, applies for membership, completes email verification, and the Operator approves beta access.
  2. The Operator may decline, or terminate the agreement after approving, any application that:
    • uses another person's email address or contains false information;
    • is made by a person under 14;
    • is made again by a person whose use was previously restricted for violating these Terms; or
    • seeks to use the Service for an improper purpose.
  3. During the beta period, the Operator may decide the number of approved users and the timing of approvals according to its operating conditions.

Article 6 (Beta Service)

  1. The Service is currently provided as a Beta Service and may have less functionality, quality, and stability than an official service.
  2. During the beta period, the Operator may change the features, screens, and usage limits of the Service, or add or discontinue some features, and will announce important changes in the Service in advance.
  3. Usage records, such as question history, may be reset when the Beta Service ends or transitions to an official service.
  4. The Operator may use feedback and error reports from users to improve the Service.

Article 7 (Service Content and Usage Limits)

  1. The Operator provides members with the following:
    • analysis of natural-language questions and generation of data queries (SQL);
    • query results in table form, with features to view the SQL and copy results; and
    • other features the Operator designates and announces.
  2. The Service offers a free mode and a paid mode for answers. The paid mode additionally verifies and refines the generated SQL and is available only to members designated by the Operator.
  3. The paid mode has a daily usage limit (currently 200 per day), which resets every day at midnight Korea time. The Operator may change usage limits according to its operating conditions and will announce changes in the Service.

Article 8 (Fees)

  1. During the beta period, the Service (including the paid mode) is provided free of charge.
  2. If the Operator converts the Service to a paid service, it will announce the fees, payment methods, refund terms, and other conditions in the Service and by email at least 30 days in advance, and will not charge members without their separate consent.

Article 9 (Changes to and Suspension of the Service)

  1. The Operator may temporarily suspend the Service for reasons such as maintenance, replacement, or failure of equipment, communication outages, or outages of external services (such as cloud or AI API providers).
  2. The Operator may end the Beta Service for business reasons and will announce this in the Service and by email at least 30 days before the end date. In unavoidable circumstances, notice may be given afterward.

Article 10 (Member Information and Account Management)

  1. Members must notify the Operator, such as by email, if the information registered at sign-up changes.
  2. Members are responsible for managing their account (email address and password) and must not transfer it to or let it be used by others.
  3. Members who become aware that their account has been stolen or is being used by others must notify the Operator immediately and follow its guidance.
  4. The Operator is not liable for damages arising from a member's failure to comply with paragraphs 1 to 3, unless the Operator is at fault.

Article 11 (Notices to Members)

  1. The Operator may send notices to members at the email address they registered.
  2. For notices to many members at once, the Operator may post the notice in the Service for at least 7 days instead of notifying individually. However, matters that significantly affect a member's own transactions are notified individually.

Article 12 (Account Closure and Restrictions on Use)

  1. Members may request account closure at any time by emailing contact@ollarai.com from the email address they signed up with, and the Operator will process the request without delay. Personal information after closure is handled under the Privacy Policy.
  2. If a member violates the obligations in Article 13 or interferes with the normal operation of the Service, the Operator may restrict use in the order of warning, temporary suspension, and termination of the service agreement. For serious or urgent violations, the Operator may suspend or terminate use immediately.
  3. When restricting use under paragraph 2, the Operator will notify the member of the reason by email, and the member may object within 14 days of receiving the notice.

Article 13 (User Obligations)

Users must not:

  1. register false information or use another person's information when applying or updating information;
  2. share or transfer their account;
  3. use automated programs (bots, scripts, crawlers, etc.) to submit questions in bulk or collect Output;
  4. collect Output in bulk to build a database, or sell, redistribute, or otherwise use Output for commercial purposes without the Operator's prior consent;
  5. reverse engineer or attempt to extract the Service's source code, models, or prompts, or use the Service to develop a competing service;
  6. attack security vulnerabilities of the Service or interfere with its operation through abnormal requests;
  7. enter other people's personal information or unlawful content in questions;
  8. infringe the intellectual property, reputation, or other rights of the Operator or third parties; or
  9. otherwise act against applicable laws, public order, or good morals.

Article 14 (Operator Obligations)

  1. The Operator complies with applicable laws and these Terms and makes efforts to provide the Service stably.
  2. The Operator maintains security systems to protect users' personal information and publishes and complies with its Privacy Policy.
  3. The Operator handles opinions or complaints from users that it finds legitimate and, if handling takes time, informs users of the reason and schedule.

Article 15 (Notice Regarding Investment Information)

  1. The Service is an information tool that retrieves and organizes publicly available disclosure and financial data. It does not solicit investment, provide investment advice, or manage investments on a discretionary basis. The Operator is not an investment advisory business or a quasi-investment advisory business under the Financial Investment Services and Capital Markets Act of Korea.
  2. The Service does not recommend buying or selling any particular financial investment product, and Output is only reference material for your investment decisions.
  3. You are solely responsible for your final investment decisions and their outcomes.

Article 16 (Limitations of Output)

  1. Output is generated automatically by AI. The AI may interpret a question differently from what you intended or generate incorrect SQL, producing results that differ from the facts.
  2. The source data underlying Output may contain delays depending on disclosure timing, errors, or omissions.
  3. The Operator does not guarantee the accuracy, completeness, or timeliness of Output. You should check original sources, such as the original disclosures, yourself before making important decisions.
  4. The Operator may display notices in the Service for results with low confidence or questions it cannot answer.

Article 17 (Ownership and License)

  1. Copyright and other intellectual property rights in the software, databases, designs, trademarks, and other materials related to the Service belong to the Operator or the rightful owners.
  2. You retain the rights to the questions you enter. However, you grant the Operator a free license to use your questions and the Output to the extent necessary to provide and improve the Service, including using pseudonymized data for AI training as described in the Privacy Policy.
  3. You may use Output for personal research and internal business purposes. Rights in the source data contained in Output belong to their respective owners, and you must not use Output in the ways prohibited by Article 13.

Article 18 (Damages and Limitation of Liability)

  1. If the Operator or a user causes damage to the other by violating these Terms, it is liable to compensate for that damage, unless it was not at fault.
  2. For the Beta Service, which is provided free of charge, the Operator is not liable for damages suffered by users except where caused by the Operator's intent or gross negligence.
  3. The Operator is exempt from liability where:
    • it cannot provide the Service due to force majeure, such as natural disasters, war, power outages, or outages of external services (such as cloud or AI API providers);
    • disruption of the Service is attributable to the user; or
    • a user suffers losses from investment or other decisions based on Output (Articles 15 and 16).

Article 19 (Dispute Resolution)

  1. The Operator receives and handles users' opinions and complaints at contact@ollarai.com and, if handling takes time, informs users of the reason and schedule.
  2. If a dispute arises between the Operator and a user, both parties will negotiate in good faith to resolve it amicably, and the user may apply for mediation to a dispute resolution body such as the Korea Consumer Agency.

Article 20 (Governing Law and Jurisdiction)

  1. These Terms and the use of the Service are governed by the laws of the Republic of Korea.
  2. Lawsuits between the Operator and a user arising from the use of the Service shall be filed with the court having jurisdiction under the Civil Procedure Act of Korea.
  3. Nothing in these Terms limits any rights you have under mandatory consumer protection laws of your country of residence.

Addendum

These Terms take effect on October 19, 2026.